Use the term own instead. Hard working. 15. Maximise A famous quote by Gibran is – The optimist sees the rose and not its thorns; the pessimist stares at the thorns, oblivious to the rose. During a sales pitch, the moment you utter the word – ‘new’, your prospects attribute it to an improved and exciting offering from you. Or they brag about having sold the same product to another customer. When most people hear the word investment, they envision the positive image of getting a return on their money. Yes, it might be said, but NOT by sales professionals. Must-Read Books on Sales and Marketing As an entrepreneur, it is important to invest in yourself. Over time, you will see how well -- or poorly -- your customers react to different words, phrases or terminology. Are You a Chef or a Cook? Successful salespeople are an important part of any business. Just like “honestly”, … The optimist expects it to change. Sales 7 Steps To A Positive Attitude & Better Sales “Your attitude will determine your future…”. 11. In addition to this basic principle, there are other words that Sales people have collected over the years that are proven to work in a sales situation, the words that sell. Prompt. Positive language will have a more positive effect on the prospect, so avoid negative language like the plague! It sounds simple, but it is harder to actually do, especially for sales people. The Sailor adjusts the sails. All good sales people will prepare their benefits using these words, and will practice using them effectively. New Images of used‐car salesmen are only too closely associated with the word deal. What is a Positive Attitude? We talk about the value of the products or service to you and your business. 1,000+ Positive Words to Write the Life You Want | Ageless Investing Explore 1000 Positive Quotes by authors including Kobe Bryant, Willie Nelson, and Les Brown at BrainyQuote. Easy. The word reminds people of high‐pressure sales tactics and usually turns them off. When people hear the word buy, they see money leaving their pockets. Ethical. 12. https://englishstudyhere.com/vocabulary/positive-words-list Words such as “fantastic”, “great”, “marvellous” are very positive words and can really inject some energy into a telephone conversation. Meeting Sales Prospects for the First Time. 16. Customers don’t raise objections about your products or services. Instead, use words like “warranty” which is stronger and reliable to the prospect. Always listening. 13. A person who looks for the rose, will see the rose, and will TALK about the rose. It has ALWAYS been difficult to keep your positive attitude tuned up. No one likes the idea of being sold anything. They look at the current situation, whatever it is, and they find ways to steer the sale to a successful outcome. 5. Here they are - please let me know if you have any to add! They see themselves receiving bills and writing checks every month — not a pleasant image for most people. Save Positive Words: 150+ Useful Positive Words To Add To Your … Positive Attitude in Sales - Use These Words That Sell. For products for which the word investment just doesn’t fit, use the word amount — it’s been proven to be less threatening to most consumers than cost or price. Keeping yourself positive is part of the role of a sales person. The Business Skill Everyone Loves to Hate! 2. We have to be open. It means if you want to increase efficiency and expand the number of problems you can solve for … So replace those phrases with these: initial investment and initial amount or monthly investment and monthly amount. 5. We have to be aware. Useful Sales English Vocabulary - 37 Most Important Words and … 9. Own conjures images of what they’ll get for their money, where they’ll put the product in their home, showing it with pride to friends or relatives, and many other positive thoughts. Language is a salesperson’s only tool — period. We don’t always know why this is, but the fact is that they are words that work. Examples of Sensory Words in Sales. 14. 4. Instead, you present or demonstrate your product or service — the way any self‐respecting professional would. Sensory Sales Words. And those are his “baby steps” – the positive affirmations he uses to convince himself that he can do anything. Use their A Successful Sales Person Is. What about cost and price? A commonly used word in sales is contract. Many sales experts recommend using "do" instead of "try." Value Instead, they express areas of concern. For instance, instead of "I'd like to try ... " say, "What I'll do is ... " This makes you seem competent and trustworthy — boosting your prospect's confidence in you and your offering in the process. Instead of asking your clients to sign, ask them to approve, authorize, endorse, or okay your paperwork, agreement, or form. You’re Already Talking to Yourself, So Be Kind. The word you is a powerful word, use it often – the value of this to you, what this means to you is, or the benefit of this to you and so on. So, when you write down and practice your own product presentation, go through it and make sure your words stress comfort, convenience, and ownership from your prospects’ perspective. Positive attitude sends them on a constant search to find out HOW to steer the ship through the storm, how to smell the rose without being hurt by the thorns, and how to sell THEIR products to THIS prospect. Instead, use paperwork, agreement, or form. A positive attitude is a key sales tool. It is important to know what is meant by a positive attitude. I hope that these words can get you on your way to drafting up an awesome sales letter or marketing materials to start bringing in more profits for your business. Someone Who Can Sell or a Sales Pro? They help the advisor to sound upbeat and interested in helping the customer, says Melanie, another … So what can you use in place of these common words? A positive attitude is something sales people work on, practice, sharpen and tune. You do, however, receive fees for service. 100 Positive Words That Will Brighten Your Day | Thought Catalog In that way, it compensates me for the high level of service I give to each and every client, and that’s what you really want, isn’t it? That is why here, we have gathered a collection of positive ‘New’ is an attention grabbing word and we as humans tend to have a positive association with … You may consider the following words minor and feel that all my fussing over them is misplaced. Where do you go to get out of a contract? ", Get More Sales Using A Conversion Heuristic, How a Job in Sales Can Set Up Your Career for Success, 4Life Innovations is bracing up to acquire iOS 13 for iPhone App Development. It may seem unnatural at first to use some of these words on sales calls or in client meetings. There have always been mountains to climb, storms to survive and challenges to overcome. 6. One word that can potentially raise concerns in the mind of a consumer is appointment. Benefit 8 Powerful Sales Words & Phrases to Include in Your Sales … As well as talking about the benefits, if you actually use the word ‘benefit’ you will ensure your benefit becomes relevant to this Customer. For my coaching and advising program, I recently developed this list of qualities that sales people should develop to the best of their ability. The Sales person is like the professional Sailor. Most people envision down payments as large deposits that lock them into many smaller monthly payments for, if not an eternity, at least a few years. The words you use aren’t minor details at all. It’s been drilled into almost everyone from early childhood never to sign anything without careful consideration. For every negative word, fortunately, there is the positive opposite. As an authority or expert on your product or service, you don’t earn commissions, either. Attitude breeds attitude, and if you are negative, the other person will be negative. Proven To court — not a pleasant image for most people. Option The pessimist complains about the wind. Concentrating on what appears to be such minor details may seem like overkill, but some of those details pack a hefty punch. Seriously. Prospects are smart and throwing phrases like “100% money-back guarantee” is not going to help you close a sale. Adapt your speech and written correspondence to include language that elicits positive emotions and encourages customers to take action. Sensory Sales Phrases. If you replace nothing else in your selling vocabulary, never again ask a customer to sign an agreement, form, or paperwork. Kate Tammemagi is a Sales Trainer in Ireland. Before I begin, down below is a link and if you click on it you can get more tips and ideas on how to make more money with affiliate marketing. This word brings to mind something people have always wanted but never found. Best Sincere. The salesperson who uses language well, for the genuine benefit of other people, is a salesperson who sells, and sells, and sells. The paper drew attention in the positive psychology and linguistics communities, and people began sharing their ideas for Sales pros offer opportunities or get them involved in a transaction that is good for them. #8. 8. 3. Luckily for you, finding and using the magic Words that Sell A millionaire by the time he reached the age of 27, he is now chairman of Tom Hopkins International Inc., one of the most prestigious sales-training organizations in the world. The experience of millions of sales professionals confirms that replacing such words with more positive, pacifying words and phrases is crucial. We have to be cognizant of the words that we’re using when we talk to ourselves. Accelerated productivity and innovation – Customer support teams with strong empathy skills are more productive and innovative. Love Importance – The importance of the data is that it … 17. Make it a GREAT Day everyone! 5. Believing that all parties are invested in a mutually beneficial relationship, buyers begin to exhibit cooperative behavior. The Most Powerful Marketing Words Your Small Business Should … And why would you want to create that emotion in anyone you were trying to get happily involved with your product or service? Now, in the business‐to‐business world, this may not be as strong. The first 3 of these words that sell are BENEFIT, VALUE and YOU. What are the mental images these words create? The more these techniques are practiced, the more natural they will become. Approve, authorize, endorse, or okay. Now, let’s assume you were selling a technical product and you were able to determine which of these three communication mediums best suited your customer. 14. EVERYBODY SELLS! Replace sell or sold with helped them acquire or got them involved — phrases that create softer images of a helpful salesperson and a receptive customer becoming involved together in the same process. Attitude breeds attitude, and if you are negative, the other person will be negative. A positive attitude is something sales people work on, practice, sharpen and tune. You can develop your sales potential, increase your confidence, and improve your speaking abilities with these positive affirmations!. She provides Sales Training Courses and Management Coaching. It might be said that it is challenging to maintain a positive attitude in these difficult times. One term overused by salespeople is deal. Contracts bring with them fine print, legalities, and being locked into something. These words are absolutely critical to putting across your offering positively. When you think about words you use them not just for writing sales copy to get people to buy stuff, but for blog posts, videos, articles, social media posts and everything. A person who looks for the thorns will see so many of them that they will be overwhelmed! Lot – We achieved a lot in a very short space of time. This is quite true. If a client ever asks you about your commission on a sale, elevate your conversation to a more appropriate level with language such as this: Mrs. Johnson, I’m fortunate that my company has included a fee for service in every transaction. They’re the very center of your profession. But, you say, it is important to see the thorns, otherwise you will get hurt! You would … Safe Many salespeople tell prospects how many units of their product they have sold. Concentrating on what appears to be such minor details may seem like overkill, but some of those details pack a hefty punch. Other words you can use in place of “we” include: “our,” “together” and “us.”. Those who have natural sales ability often stand out from the crowd and are noticed when it’s time for promotion. Positive thoughts translate to positive language, and positive words are the best words that sell. ), What Are You Thinking? Positive thoughts lead to positive language, and this is the language that sells. A positive attitude is a key sales tool. 4. Positive – This conveys a very positive message. Who said sales was easy? Great – It received a great … 2. Developing and maintaining a positive mental attitude requires determining and controlling your thoughts. A more powerful thought that helps define positive attitude for sales people is adapted from a Maxwell quotation - However, consumers will view the appointment as interfering with their regular schedule even if the schedule shows that time as free time. Substitute the words investment or amount for cost or price. You may consider the following words minor and feel that all my fussing over them is misplaced. Asking the right questions. Any of those word pictures carries the positive associations that you want to inspire in your clients. 6. Cool – Here is a cool example of … 18. You never pitch a product or service to your customer. Here are 15 quotes about positivity from well-known people who have faced failure and success, who despite certain odds and challenges stayed positive. Many words common to sales and selling situations can generate fearful or negative images in your clients’ minds. Please Register or Login to post new comment. Happy 10. This is a full list of the words that sell -, 1. 20 Motivating Sales Quotes to Empower Your Team | ZoomInfo Blog Access the best success, personal development, health, fitness, business, and financial advice....all for FREE! Before diving into the world of positive words, lets talk a little bit about how the words influence us. It may seem unnatural at first to use some of these words on sales calls or in client meetings. Every now and then, however, you may face some challenges with your transactions. How Your Thoughts Affect Your Recovery From Addiction. The first terms you should remove from your vocabulary are sell and sold. Best quality dry fruits available online in Bangalore, HOW TO ANSWER THE QUESTION: "WHY DO YOU WANT TO LEAVE YOUR BUSINESS? These words are words that sound attractive and positive to most people, and they like hearing them. Guarantee Stop using the word contract, unless your particular line of business requires it. Attitude breeds attitude, and if you are positive, the other person will be positive. If you are positive personality in general, it has a way of rubbing off on other people - and I'm 100% sure that you have noticed that. The Pros and Cons of Cherry Kitchen Cabinets. 7. And that’s really what happens with self-talk. It makes the transaction sound one‐sided, as if the customer really had little say in the matter. Language is a salesperson’s only tool — period. Tom Hopkins is the epitome of sales success. For most people, contract evokes negative images. Positive customer service phrases can enhance customer engagement, drive up satisfaction, and reduce customer churn rate. Within this positive language there are very powerful words that, if used effectively, are proven to be the words that sell. Special Business Tips for Experts, Authors, Coaches, Positive Attitude in Sales - Use These Words That Sell, ***3 Simple Steps to Reprogram Your Mind By Judi Moreo, ***Criticism, Feedback, & Success By Judi Moreo, GENDER CONFLICTS AND COMMUNICATION ISSUES AT WORK, *Why Men Are Afraid of Commitment (And How To Help), Surprising Reasons Why Men Leave Relationships (And How To Handle It), Learn Why It's Impossible To Fail At Love, ***5 Ways To Increase The Joy In Your Relationships, Alternative Therapies for Managing Diabetes, Urinary Incontinence and OAB - Alternative Treatment, BioRegulation Therapy and the Law of Hormesis, Modifying Inflammation with Magnetic Fields, Magnetic Fields (PEMF) and Quitting Smoking, *Best Ways To Deal With Sudden Shock and Loss (Post-Traumatic Syndrome), A Member of The Universe (Do You Belong? 3. Top salespeople never give their clients deals. What about the word buy? Talk about what your products and services CAN DO rather than what they can’t do. After all, satisfying your prospects’ needs is what the business of selling is all about — and the words you speak to them are the only way that you, and not your competition, can earn the opportunity to satisfy those needs. 1. Im happy I came across this cause everyone could use more buzz Rather than equating meeting with you to an appointment with a doctor or dentist, use the softer term visit. A positive attitude in Sales is not just desirable or nice, it is essential! And Les Brown at BrainyQuote investment and monthly amount authors including Kobe Bryant, Nelson. -- or poorly -- your customers react to different words, phrases or terminology for! About your products or service to you and your business and then, however, receive for. On, practice, sharpen and tune “ together ” and “ us. ” pacifying words and is. 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